Maahis - Table reservation

Was looking forward to eating here after hearing some positive reviews. Went with a large group to celebrate a birthday. Our meals were ordered in advance. On arrival we ordered our drinks at the bar and headed to our seating area. Poppadoms arrived with some dips, we didn’t know if these were complementary or not as we had no menu or prices and only ordered our main meals. My meal came out first, but instead of brining out any rice it just sat there on the table in front of me getting cold until everyone else received their meals and then I had to wait for the rice, my rice didn’t come out 1st. No exaggeration this was a good ten min wait. Meal was stone cold. So disappointed. No offer of nan bread. No offer of any drinks, had to go to the bar mid meal and waited for far too long while staff handled take aways, at least my curry couldn’t get any colder. Take aways seemed to be their priority. No dessert we’re offered once main meal was complete and a lack of customer service left me feeling very disappointed with this Indian restaurant Went to the bar to pay the bill, only to find out the poppadoms required payment.

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The restaurant was booked for 6.30 because there were young children in our group. Waited 15 minutes before any drinks order was taken. We were asked to move down three seats as they wanted the table on the end for somone else, as each of the tables sat four this was never going to work. They finally realised that after we had all moved seats. Food order was taken after the delivery of drinks. Food arrived at 8.30. Curries were tasty but barely warm. Had to go to the bar to order a second round of drinks. Whilst at the bar, being served, the barman decided it was more important to inform the kitchen of a new order. To sum up....customer service poor, food ok. Perhaps more emphasis should be placed on the customers in the restaurant and not on completing take away orders. It would have been quicker to return to the car, phone an order, and pick it up. We were not the only unhappy customers.

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My friend and I eat at this restaurant every month and have done so for over 5 years now. Why? Because the food is excellent, the service is superb and the waiters are attentive without being obtrusive. There is always a friendly, pleasant atmosphere and the manager always finds time to come over and welcome us with a friendly greeting. In all our visits, we have had no reason whatsoever to feel disappointed in any way. Recommend without reservation excellent in every way.

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First time coming here and it was great. Staff are lovely and helpful. Great atmosphere. Can't wait to return again would highly recommend going there

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always a fantastic meal and great friendly and helpful staff is nothing too much up. our favourite place for one

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