3 /5
Rating
★
★
★
The food was good but the service and ambiance were not. We came here to celebrate our anniversary and the last night of our vacation. Eater recommended Ka’ana as “different” from other hotel restaurants and that it offered a “fine dining”experience. Unfortunately, I would not describe what we experienced as a fine dining experience. Our hostess congratulated us on our anniversary and lead us to our seats. We were seated on the balcony, which would be great except it looked directly at two large TVs playing sports games. Not romantic at all. The TVs were part of the beach bar cabana, which was oddly built directly in front of the dining room, blocking most of the view. Providing diners of Ka’ana a view of whatever is playing on TV instead of an ocean view. It was very distracting. I felt like I was eating dinner being forced to watch football. A poor design decision that led to a poor dining experience. Our waiter was also very distracted. He spoke quickly, disappeared for long stretches, we didn’t feel like we mattered at all. They seemed under staffed. Maybe due to the fire. In any case, I wish they would have limited reservations instead of stretching their staff. The dining room was LOUD. There was live music happening at the beach bar right next to the dining room (classic resort/cruise ship singer, doing their own twists of popular hits. , while the restaurant itself had a different soundtrack (Hawaiian music, more mellow . Two soundtracks competed with each other. Along with the loud dining noise, It was sensory overload. We were barely able to hear each other. Which is why maybe the waiter was barking at us. The food came fast and was good. We had the watermelon salad, waygu, mushroom risotto and veggie tacos. We shared family style. To be honest, we could have just ordered three. We were so stuffed. Wine prices were outrageous so we skipped. We are from the Bay Area so we can wait to drink better wine in Napa. Overall, the price for the food based on inventiveness, quality, and preparation was reasonable. We just can’t recommend it for special occasions. We couldn’t wait to finish our meal and get out of there.