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"Joe's Crab Shack has always been great, and although it is 7 years since our last visit, quality is still right up there compared to our last visit. Very recommend to give it an attempt if you want to pamper yourself with crabs. Our server, 'Face' was amazing. Great guy, lots of laughs and very attentive. He checked us several times after our food was taken to the table to make sure everything was good. He made this an unforgettable trip to the restaurant."
Phone: (+1)7147030505
Address: 12011 Harbor Blvd, 92840, Garden Grove, US, United States
City: Garden Grove
Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-23:00
Saturday: 11:00-23:00
Sunday: 11:00-22:00
Dishes: 130
Amenities: 23
Categories: 5
Reviews: 3546
Definitely a place where the food looks good but the taste was almost bland. Presentation, as expected was marvelous. I had to ask if they even salt the water, and they don't. If you want the meat to have any flavor, ask for the garlic butter bath. Still paid full price for them to put it back in the pot and overcook it some more. Ordered a shrimp sampler, stuffed mushrooms, and an Atlantic steamer pot. Mushrooms could have had a few more minutes, the breading was mush. The Steamer pot had corn that was undercooked, shrimp and lobster was overcooked, and the crab was perfect. The potatoes and sausage were not appetizing. Our waiter didn't come to check on us to see if the food was okay, if we needed refills on our beverages, but instead went straight to seeing if I needed the manager when things went wrong. I had to go up to him, as he asked everyone around my son and I if they were good, how was their food and if they'd like refills. Decent food, respectable staff but very poor experience overall. Been going to Joe's Crab Shacks all over the country and by far this was the worst. Sad because it was a late celebration for my birthday.
This location was great. No wait time, the food came quick and the taste was very good. We opted for their steam crab with potatoes, shrimp and corn. Great flavor, amazing presentation, worth the price. Of course it?s fun to wear their bibs, and use their tools to break open your crabs. For guests who don?t appreciate sea food, they have plenty of options. On this occasion my party ordered their burger, which was very juice. As well as penne chicken Alfredo, which was a bit on the cheesy side, some people might think it?s too much. Their specialty drinks are great, and just the right balance of alcohol. The only thing we all agreed was a negative, was their garlic butter, it was good but we felt it needed more flavor. Plenty of parking, real clean bathrooms, and very friendly staff. On this occasion Jessica was our server, and she was amazing and very attentive. Overall a great time and great food.
Hosts we?re great, waiter was new and confused. Had a moment of miscommunication and proceeded to go back and forth with me. Manger Robin is very rude. Tried to talk to him about my concerns, got two sentences out before he?s says ok and what?s your point? I don?t get it, what are you trying to say, I?m not understanding and then he began to laugh. Well if he?s let me finish talking he would have UNDERSTOOD! I asked for an area managers info and he continued to laugh and said good look he?s in Missouri, asked me if i want corporate?s number instead? Said ok I?ll take it, he then said it and tied to walk away. When I asked him to write down or if there was a card he began laughing again. All around not good experience! P.s. our appetizer looked nothing like it should have and tasted very mediocre for Joe?s.
Out dinner and experience at Joe's was really good. It was a busy Friday night, it took a few minutes to be seated because the host was cut and the other girls were busy with to go orders I think. We were seated and it took a few more minutes for our server to come over. After talking to her, she said she just quit her other job and was working 5 or 6 days a week. She had a good attitude but you could tell she was working hard and had a large section to take care of. Our food came out and it looked and tasted good. My wife had the cedar salmon and it looked great and she really enjoyed it. I had the shrimp plate, it was so good. I like the stuffed shrimp more than I expected. We will be back, maybe not on Friday night. Thanks Joe's.
Joe's Crab Shack has always been great, and although it is 7 years since our last visit, quality is still right up there compared to our last visit. Very recommend to give it an attempt if you want to pamper yourself with crabs. Our server, 'Face' was amazing. Great guy, lots of laughs and very attentive. He checked us several times after our food was taken to the table to make sure everything was good. He made this an unforgettable trip to the restaurant.
