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"Really great food! And the staff are excellent!"
Phone: +18174229458
Address: 5005 S Cooper St #171, Arlington, United States
City: Arlington
Monday: 10:00 -21:00
Tuesday: 10:00 -21:00
Wednesday: 10:00 -21:00
Thursday: 10:00 -21:00
Friday: 10:00 -21:00
Saturday: 10:00 -21:00
Sunday: 10:00 -21:00
Dishes: 48
Amenities: 6
Categories: 5
Reviews: 7340
Ordering online and having it delivered was a very good experience. Getting what I ordered was a bit different. I ordered the Italian sub with no onions, no peppers and no pickles. All three were on it Thank goodness the taste didn 't saturate into the bun too much before I could get them off. No lettuce or tomatoes comes on it either and I should have requested them. I also got the Mikes Philly WITH NO peppers. Wrong! Looks like they had originally put the peppers in it and then tried to take them out. It still had a few left in it. These people want bigger pay at these places and still can 't get a simple order right on a sandwich. I would also suggest that the choices for 'toppings ' when ordering online have a green or red box to check for yes or no for adding them on the sandwich. Having an x or a can be confused too easily when in a rush or during a busy time. The sandwiches would have been very good had they been made like I ordered them. I guess the workers still aren 't getting paid enough to just make a simple order per customer request. UPDATE: I was invited to talk with John, the owner, about my disappointing experience. I made the call and unfortunately John wasn 't there, but I did talk with a very delightful and understanding manager who I think was named Tray ? . Anyhow, we had a very pleasant conversation and it seems that Grub Hub may have been at the bottom of the problem, but the manager wanted to make it right. I had no idea Grub Hub was the ' middle man ' when ordering online for delivery. I want to thank Tray ? and John for the attention they showed to this situation and it really shows just how a good business operates and stays successful. Thank you both for showing how much you care about your customers. I will be back for sure. I have changed my rating to 5 Stars. Thank you again.
The food is good but the service is slow as ever. I ordered 3 hot subs, it’s 4 people working and it took them 5 mins after I ordered my subs to start cooking them. It’s like they all moving slow as heck not quick to get your order
I didn’t catch the guys name but the sandwich artist was a pleasure! Both friendly, comical and fun to watch make sandwiches! If you can imagine that… can’t be great service and food!
The best Jersey Mike's I've ever been to! The service here was outstanding and better than any restaurant I've visited in the past two years! Bravo to the team here!
