Jasmine House - Table reservation

Ordered a delivery at 6.00 last night 12/3/22. Had an email to say it would be delivered in 80mins, that 7.20 app. No delivery at 7.40 so I started ringing them. Rang 8 times no answer. My food was eventually delivered at 8.40, I did not accept it and sent it back. Have had delivery from them before, no problem. Shame because the food is good but obviously not there customer service, what a way to treat a customer.

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Ordered a takeaway. Food is average. Black bean sauce not spicy, tasted like uncle Ben's with a slightly medicinal taste. Had a strong thirst overnight and a headache, usually how I react to msg laden food. Certainly not the best chinese in Cheltenham. The food was hot on arrival, and the customer service was fine, but cannot recommend the food.

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Outrageous standards, 2 dead large fish floating on the top of their fish tank as soon as you walk in there, enough to put anyone off their food. Clearly cannot look after animals, would definitely not trust their hygiene in their kitchen. Absolutely disgraceful would not get your Chinese from here, walked straight out. Vile. 0 hygiene.

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It does do chicken balls which most other chinese take aways don't do. Disappointingly they advertise that if you spend more than £15 and live within 3.5 miles they deliver for free. Southam is within this distance and I always spend over £15 but I am always refused free delivery, so the claim is not accurate.

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Food is excellent been going to Jasmine House for years always great and people are really nice too spare ribs chilli no salt and crispy shredded chicken springrolls Jasmine House chow mein and Jasmine House fried rice

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