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"Cute, cash-only ice cream shop"
Phone: (+1)4102473620
Address: 1348 Stevens Ave, Halethorpe I-21227-2620, United States
City: Halethorpe
Website: http://icecreamcottage.com
Tuesday: 16:00-21:00
Wednesday: 16:00-21:00
Thursday: 16:00-21:00
Friday: 16:00-21:00
Saturday: 13:00-21:00
Sunday: 13:00-21:00
Dishes: 21
Amenities: 15
Categories: 5
Reviews: 2342
This place is under staffed with bad customer service and will never get my money again. I came by and there was only one high school kid working who obviously didn’t know what he was doing it wasn’t busy but it took FOREVER to just get 2 cups. First he ignored me and started cleaning assuming I was with another group that had already ordered(that I wasn’t standing near, didnt get ice cream with, didnt talk to, nothing) he clearly assumed we were together because we’re the same race. Then he broke the register with a simple transaction and had to call the manager to help, while my ice cream I got for my family at home was just sitting melting. And after all this barely anything but a mumbled sorry, when honestly the melted mess I took home should have been on the house. Oh and none of the caps fit on the cups they give you and there’s no mention its cash only until you get to the register. NEVER ever coming here again. Actual ice cream was okay, but not worth the trouble when there’s other good options around.
Hours are wrong! Pay attention and correct them. I drove here for nothing. All I see is a nice parking lot.
