Herons

Herons - Table reservation

The Umstead Hotel And Spa, 100 Woodland Pond Dr, Cary, NC 27513, United States
6575 Reviews 4.5

"Service: Dine in Meal type: Dinner Price per person: $100+ Food: 5 Service: 5 Atmosphere: 5"

Details

Phone: +19194474000,+19194474200

Address: The Umstead Hotel And Spa, 100 Woodland Pond Dr, Cary, NC 27513, United States

City: Cary

Website: http://www.theumstead.com/

Opening hours

Monday: 07:00-10:00

Tuesday: 07:00-10:00

Wednesday: 07:00-10:00

Thursday: 07:00-10:00

Friday: 07:00-10:00

Saturday: 07:00-13:00

Sunday: 07:00-13:00

Statistics

Dishes: 63

Amenities: 25

Categories: 5

Reviews: 6575


Address

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Reviews

3 /5 Rating

To be honest atmosphere is excellent! I was speechless, the presentation of dishes spectacular!I think biggest area they should work is customer service! Starting with a host. She assumed that I am a Mrs of person I was attending dinner, however gentleman was my business partner ! This is highly unprofessional to make assumptions that I am a wife of a person I am coming with for a dinner!!!! That irritates and have unpleasant experience because they put you in very uncomfortable situation!!!! And number two server’s definitely had knowledge about food but they were standing over our shoulders and looking from corner if we finished our meal! I constantly see minimum 5 servers sneaking on us from the corner!!! I felt that I was out under microscope and that someone always looking at us!this makes you very uncomfortable.they rush you to eat and try to attempt take plates from you when you haven’t even finished! So unprofessional! Also if they are so highly trained they should know by placement of table silverware if I completed my meal or not! Four times they tried to grab a plate before I even finished it . Again as I said amazing food, quality of food and atmosphere but customer service should be improved

5 /5 Rating

The most elegant dining I have experienced. Some waitstaff activities are choreographed. Setting the table for the next course is artistic and promising. More food arrives at the table when you are ready for it. The chef is creative, even experimental. I am not into novel foods but found things on the menu to satisfy me. Service: Dine in Meal type: Dinner

5 /5 Rating

The best Gastronomic experience in the triangle by far , a piece of Art in every Dish. Beautiful colors flavors and excellent customer service. highly recommended . Service: Dine in Meal type: Dinner Price per person: $100+

5 /5 Rating

Beautiful lunch..Cameron our waiter was terrific Service: Dine in Meal type: Lunch Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5

5 /5 Rating

Service: Dine in Meal type: Dinner Price per person: $100+ Food: 5 Service: 5 Atmosphere: 5