Heron Tower

Heron Tower - Table reservation

110 Bishopsgate, EC2M 3UE, City of London,Westminster, United Kingdom
1316 Reviews 4.4

"A wonderful view on the city, a spectacular elevator that put you in an other world. We had a cocktail at midnight!"

Details

Address: 110 Bishopsgate, EC2M 3UE, City of London,Westminster, United Kingdom

City: City of London,Westminster

Opening hours

Unfortunately, the opening hours are not available at the moment.

Statistics

Dishes: 15

Amenities: 15

Categories: 5

Reviews: 1316


Address

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Reviews

4 /5 Rating

Anxious to try this well regarded restaurant with it 's staggering views over London, its beautiful outside area (not sure for eating or just to enjoy the drinks from it 's great bar) and its trendy dining ares, we managed to book during a lunch period in the middle of London 's fabulous City area. In this setting it is clear that the clientele are City traders/Bankers/Brokers and the like, often with large expense accounts and shortage of time. Our first disappointment was a rather officious waiter who had an air of superiority and seemingly mistook our asking questions in order to understand the menu as ignorance. Bit of supercilious error to be honest. We asked for one glass of champagne and one vodka martini. Plus a jug of tap water. With one of his eyebrows raised he nodded, certainly madam. The Sommelier then came over to ask if we wanted help with choosing a wine, but my husband told him that we would each try the 3 glass Saki flight. We also asked that he hold back the Saki until our meal arrived as we were in no hurry. Our 'better than you are ' waiter then returned to ask if we had selected from the menu yet. We said we had, but we wanted to wait until our cocktails had arrived before the food did. We reiterated that we were in no hurry. Certainly sir, madam. But of course. Having decided to opt for the Sushi Samba Express Omakase set lunch 8 course tasting menu at £58 each, and based on his assurance, we placed the order. Within a very short time, the arrival of our cocktails landed in front of us as did, within less than 2 minutes, the first two of the three course starter plates. As they were cold dishes we didn 't mind, and we started to enjoy and savour what really is the most delicious food. However, with cocktails still not finished, the last of the starter plates, a hot Wagyu Gyoza, arrived. Given that Saki was our choice of drink with such delicious food, we asked them to take the Goyza away until we had finished our cocktails and our Saki had been served. That 's when things went downhill. When we had finished our cocktails and the two starters we smiled sweetly at our waiter and said that we would love the Goyza. Certainly madam, sir. What arrived was the middle course of sushi and the Saki no Goyza. We said nothing. Sushi finished, and we were then bought a dish of Heritage Carrots rather than that the course which should have preceded them. Still no Goyza. Carrots finishes, we were then served the main course of Sea Bass Tempura rather than the course that had been left out. But they did then bring the Goyza. The meat starter with the fish main. After that came the course that should have been served before the carrots (following me)? When we remarked that it was somewhat out of the serving order, still smiling sweetly, the officious waiter replied 'well, it is an express menu, served for people in a hurry and the kitchen doesn 't know that '. 'Oh, said madam, perhaps you should have told them that when we told you we weren 't in a hurry '. So where does this review stand food wonderful. Tastes are sublime. Worth every penny. I am still salivating (despite the fact that every warm dish we were served was left on the pass till it arrived at our table lukewarm). I review many restaurants and I watch very closely. Would we return? With waiters who take a superior attitude over a client, and then use they 'power ' to instruct the kitchen to disrupt an order, simply because they 'can ', then the answer is a resounding no. My husband settled the bill, whilst I visited the Ladies room. When I walked in a male and female member of staff were leaning on the end of the basin run chatting away. I look surprised. The male member said, it 's OK I clean here, please don 't worry and go ahead. I did not want to go ahead. Nor was I worried. I wanted to walk into a ladies room and be comfortable. I entered the stall and waited a couple of minutes for them to finish their conversation before they left! I then stood outside the locked coat cupboard watching the check in desk staff chattering away until someone looked up and wandered aimlessly over to release my coat. On every level this was a disgrace. How dare staff treat customers that way. Senior management need to take care of it.

3 /5 Rating

Arrived and got seated by a table, given the menu and then the service stopped... Tried to get the attention from any of the waiters without success. We were really close to the kitchen entrance and a few of what look to be managers stood there chatting but didn't give us any attention. It got to the point where i had to get up and walk up to them and ask to order food. Ordered the food which was tasty, had eaten on a few different bars in London during the day, which was much more tastier food, so I cant give a top rating for Sushis sambas food. Wanted to order another glass of wine which I did but waited ages for it to arrive, when it did the waiter didn't clear the old glass, and the same when food was ordered, the table didn't get cleared properly between courses. Took some time to get the bill, and did not leave a tip. Will absolutely NOT go back yes the view is great. But doesn't grant the prices. The wine was cheaper to buy per glas than a bottle, clever little trick from them to make more money i guess.

5 /5 Rating

The lift up is amazing first off with great views ! Then the bar is really lovely with also great views Different areas to sit and and outside seated terrace with amazing views of the Gerkhen Cocktails were great staff were friendly and service was quick

4 /5 Rating

We went here to get a good view across London I must say it delivered on the views two levels of food here quite expensive but very tasty ,Just be aware drinks are rather expensive

5 /5 Rating

A wonderful view on the city, a spectacular elevator that put you in an other world. We had a cocktail at midnight!