Great American Cookies

I love y'all ! The staff is super friendly, fast accommodating they take requests for extra frosting in my Double Doozie cookie. I offer to pay extra each time because it's extra effort on their part, but they always say it's free of charge, so I put in their tip jar as my way of saying thank you for not giving me attitude. Alot of other food places would be irritated by a request for extra stuff. I'm going to be a regular at this location, ordering the exact same thing (it's the only thing I've ever ordered, starting way back as a kid in the 80's, when I frequented their stores at all the D/FW area shopping malls).Outstanding customer service !!I rank them WAY UP THERE at the tip top of the list, along with Chic Fil a !! I'd give 10+ stars on here if I could

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If you place an order online make sure you call to verify they actually processed the order. Order my cookie cake 5 days ago and paid for it online Fifty bucks and showed up and they don't have my order. I'm waiting as I type this! That is the WHOLE point of ordering in advance!!!!! Now I'm getting some day old cookie probably.Beyond irritated. Won't be back.Eta: they tried to give me a cookie smaller than the one I originally ordered online. My husband had to come back the next day to get the cookie we ordered ?

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Went tonight and the manager and front counter worker (both females) were so upbeat and friendly. The manager even gave us an extra surprise! Will definitely be back! Thanks so much!

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Everyone was super nice and the ice cream was super tasty ? ?. I got the rocky road with dark chocolate.

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Nice staff, clean place but way overpriced. $5.40 for a kids scoop? Yikes!

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