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"1 person serving food, drinks ordered with the food never arrived. Only go if you have a lot of time spare"
Phone: +442085672439
Address: 146-148 The Grove, E15 1NS, City of London,Westminster, United Kingdom
City: City of London,Westminster
Website: https://www.jdwetherspoon.com/pubs/all-pubs/england/london/goldengrove-stratford
Monday: 08:00-00:00
Tuesday: 08:00-00:00
Wednesday: 08:00-00:00
Thursday: 08:00-00:00
Friday: 08:00-00:00
Saturday: 08:00-00:00
Sunday: 08:00-00:00
Dishes: 48
Amenities: 18
Categories: 5
Reviews: 1404
This is actually 0 stars for all but won't let me select 0. Sarah the so called manager today on 30 sept 2023 is the worst I've ever come across and does not know what customer service is. Dropped our drinks and blamed us and would not replace them and then when I wanted my food order refunded as the service is do bad she refunded the wrong table. Hasn't got a clue and has a terrible attitude. Plus they suspend online ordering when it's not even busy because they are so bad and cannot cope. Also it's packed on match days by west ham. Fans and would be empty without them but cannot sing and create an atmosphere. Absolutely awful pub and the food is pretty poor too. Always cold and greasy and very unappetising. The photo uploaded is the appalling so called manager. Most definitely in the wrong job. Had no clue and as yet still no refund in my acct for the food order I cancelled. Totally ripped me off. Will be complaining to head office though I'm sure they wont care either. Never in my life have I ever been treated so appallingly. update on this. so i paid £9.33 for my pizza with extra toppings added. she refunded me 3.91. Someone please tell me how she got to that figure.
Good location large pub.and cheap Is about as positive as I can be, Tables sticky not sure when they get a clean small flies flying around the drinks all night. Used the toilet and the door to the toilet was filthy as were the toilets some one needs to give those a deep clean Would not recommend this pub. Staff were efficient but not exactly smiley and welcoming.
Absolutely appalling service and cold, inadequate food. The manager was rude and aggressive when we tried to discuss issues with the standard of food and service etc. We've been there before but will never go there again
Nice place to hang out with the lads, good vibes going on. Place was absolutely filled with people. You cant beat a place like this!
1 person serving food, drinks ordered with the food never arrived. Only go if you have a lot of time spare
