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"We stopped going there a few years ago after watching how they prepare the food. Their set up allowed for cross contamination and they were unwilling to effect any changes to make things safe. For example, they had gluten and nut based toppings on a shelf above the other toppings and I watched how as the staff prepared the meals how easily these toppings could cross contaminate everything else."
Phone: (+1)2893191024
Address: 200 Green Lane E, L9N 0A2, East Gwillimbury, Canada
City: East Gwillimbury
Website: https://www.freshii.com
Dishes: 0
Amenities: 3
Categories: 5
Reviews: 242
the situation is considered insecure for celiac disease and people with other food allergies. I think it's a chain-wide question how the food preparation area is built. we were masters, but not anymore. I watched as the prep person handful toppings crispy sommes, cut mangles) grabbed from the dishes over the main toppings and then saw the same toppings rain down in the food below. the personal did not understand how serious it was. the hq was even worse with her answer. I will never eat again on every freshii until they have enormous improvements with how they deal with high risk allergens.
Location is deemed unsafe for celiacs and people with other food allergies. I think it is a chain-wide issue with how the food prep area is set up. We were regulars but no longer. I watched as the prep person grabbed handfuls of toppings crispy wontons, sliced almonds) from the bowls above the main toppings and then saw same toppings rain down into the food below. The staff did not understand how serious this was. HQ was even worse with their response. I will never eat at any Freshii ever again until they make vast improvements with how they handle high risk allergens.
We stopped going there a few years ago after watching how they prepare the food. Their set up allowed for cross contamination and they were unwilling to effect any changes to make things safe. For example, they had gluten and nut based toppings on a shelf above the other toppings and I watched how as the staff prepared the meals how easily these toppings could cross contaminate everything else.
