Firehouse Subs Summerfield Crossing

I told the lady at the register 3 time my name is chin for the order I don?t think she should be working here and the funny part about this little name insult she is trying to pull she ask me again to clarify and this is the little Insults I?d prefer not to deal with. Did Lorraine just put her hand in my shoulder to watch me put in this review yes she did COVID I didn?t ask you to touch me and the Courtney, Wes and the other guy I don?t know his name because he doesn?t have a name tag felt a certain way when I told them Lorraine put my name down wrong ? I came here for food not personal feeling?? and I have my kids with me as a single father

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Asked for a large and was given a small, went to get another order to go and was given a ?large? clear cup and then I realized that I was given a small cup when I paid for 2 larges. I was then given a medium cup because the large was too big. This place has poor communication skills amongst staff and customers. The sweet tea is empty and no one has refilled it for over 1hr even though there are 5 employees behind the counter.

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This location is great! The staff is always incredibly friendly. It's always super clean. I've got Celiac so I can't eat wheat/Gluten. They have the best gluten-free bread (sharr) and every time I order, they ask if it is an allergy and take their time with my sandwich. I wasn't sick of cross-contamination coming back.

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Subs were hot and the order was right... You don't see that from other fast foods. Subs were packed with meat. Delicious! Thank you.

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Everything is ALWAYS excellent! The best sub's u can get. Clean restaurant, good service, high quality ingredients!

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