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"Nice food, better than most pub grub we've experienced recently. Good service and pleasant staff. Definitely visit again."
Phone: (+44)1522696687
Address: Newark Road, LN6 9NH, North Kesteven, United Kingdom
City: North Kesteven
Dishes: 8
Amenities: 4
Categories: 5
Reviews: 876
Stopped here for a bit of lunch and a break from our journey with a baby, this seemed like the perfect option as it had soft play for our 10 month old to play in. Greeted by Kelsey, she was very attentive and great with our baby. Kelsey was cleaning and interacting with us throughout our entire time here. About halfway through though we witnessed a very unpleasant interaction with who I assumed was her manager. Mid way us eating he came into the the room, handed Kelsey a piece of paper and was very passive aggressive with her stating that she had a bad review and ‘you are always just sat on your ass doing nothing on your phone’. This wasn’t what we had experienced with Kelsey and found this extremely unprofessional! We felt incredibly awkward, it felt as if he wanted to embarrass her infront of customers. Bad management skills, if you have a problem with a member or staff, take the usual route and arrange a meeting to discuss it! Would have been a 5* if this interaction hadn’t happened as we had a great time otherwise.
can’t fault the cleanliness and food beer options here. Some great family deals particularly when cost of living is high! great to meet friends and let the kids play either on the soft play or outdoors and burn some energy! staff all friendly and will accommodate as much as possible! good visit
Visited on Monday evening for some food and I can’t fault the service and atmosphere (and the food! . We had a lovely waitress, Paula, who was lovely and attentive and we were really impressed with the level of service here. Will definitely be going back soon!
Fantastic deal on over the summer. Really good price for our family of four to eat for £15. Service was good and the team were very friendly.
Nice food, better than most pub grub we've experienced recently. Good service and pleasant staff. Definitely visit again.
