El Rancho Mexican Grill

El Rancho Mexican Grill

1665 Dove Park Rd, 70471, Mandeville, United States
1066 Reviews 4.2

"I'm from NYC, Louisiana. Wow! The most delicious Tortilla soup I've ever had! Great service and beautiful decoration."

Details

Phone: (+1)9858675261

Address: 1665 Dove Park Rd, 70471, Mandeville, United States

City: Mandeville

Website: http://www.elranchomexicangrills.com/

Opening hours

Monday: 11:00-22:00

Tuesday: 11:00-22:00

Wednesday: 11:00-22:00

Thursday: 11:00-22:00

Friday: 11:00-22:30

Saturday: 11:00-22:30

Sunday: 11:00-22:00

Statistics

Dishes: 167

Amenities: 2

Categories: 5

Reviews: 1066


Address

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Reviews

1 /5 Rating

We've been here quite a few times and the food is good. But we won't be going back due to the service. Tonight we ordered drinks and I asked for a Dos Equis lager on draft, the lady came back and said they didn't have it, so I asked if they had it in a bottle and she said yes. When she came back, it was with an open beer and she said they didn't have Dos Equis in a bottle, but they had this, I told her nevermind and that I would just get a water. We ordered our food, it came out quick, everything was correct. While we were eating, the table next to us ordered a dos Equis lager on draft and their waitress brought them one. The food was good, but we finished it and sat there for 25 minutes before I had to find another waitress to close out our bill and get to go boxes. When our waitress dropped the bill, she stacked the dirty plates directly on top of some of the food we were planning to take home. On the bill, the ink was faded, but there were dollar amounts on the side that were a little more visible. $64 didn't sound right, but I just wanted out at this point. Got home, added up what we ordered and it didn't match up... Because I was charged for the beer I never received. I worked in restaurants as a busser, server, dishwasher and manager for several years. Customer service is just as important as the quality of the food. The level of service we received here, was terrible and ruined the experience of going out to eat. Very disappointing.

5 /5 Rating

I love Mexican cuisine, and this place is great. I live in slidell, but if I find myself in the opposite of mandeville, I often stop here for lunch or dinner. eating is excellent, and the service is friendly.

2 /5 Rating

Quality was under par. Was not long, not near the quality it was earlier. Everything tasted the same and Bland. Only reason to give 2 stars is that the service was good. Don't go back

5 /5 Rating

the personal and service are excellent and the best. Favourite place, eating is amazing, evething is delicious and their deceptions are incredible

5 /5 Rating

I'm from NYC, Louisiana. Wow! The most delicious Tortilla soup I've ever had! Great service and beautiful decoration.