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"This used to be a great location. Ordered today and they got every aspect of the order wrong. Bacon Croissant was sausage. Bacon bagel was burnt. 2 vanilla log johns both chocolate. Very disappointing, make sure to check your order carefully."
Phone: (+1)7089521080
Address: 10801 S Cicero Ave, 60453, Oak Lawn, US, United States
City: Oak Lawn
Website: https://www.dunkindonuts.com
Monday: 05:00 -22:00
Tuesday: 05:00 -22:00
Wednesday: 05:00 -22:00
Thursday: 05:00 -22:00
Friday: 05:00 -22:00
Saturday: 05:00 -23:00
Sunday: 05:00 -22:00
Dishes: 0
Amenities: 3
Categories: 5
Reviews: 1452
Every single time I com here. It’s absolutely horrible. I get the most simplest drink. This doesn’t even look good. And why is it everytime I get a coffee it looks like a pint a Guinness. Coffee shouldn’t have foam on the top unless ask for cold foam.They always find a way to screw it up. There coffee is always freaking burnt. The girls and the guys that’s work there are always so rude. And every time I ask for Splenda in coffee they never put it in. If I ask for a lemon on my ice tea they never put it in. It’s horrible. They used to be so good. NEVER EVER go there if u really want a coffee. You will be very disappointed and it will ruin ur day. You get one good coffee once in a blue moon. They need to fix there customer service and their coffee!!! Absolutely horrible. Fix it Dunkin.
I wish I could give this place a zero. I come to this situation every weekend and I always order on the way and go in. every time I get to this place, I have to wait for one of the five to six people behind the counter to say something. in the meantime some of them behind the counter that looked at you as if you did something wrong. btw my food was just put on the counter when I came in. the last time I was there, I heard that the manager of one of the girls said they had to put it on the rule they have inside. Why can't they hire people who can really listen. this place is closer to where I live and I don't think I'll come back to this place.
I try to stay away from reviewing fast food chains. But the service here was terrible and the team here has been rude on multiple occasions. I visited 3x and that was my fault. But each time they overcook, bubble up, and burn my wraps...the even worse part is that it's never warm when I get them. It's like burnt cheese in a bubbled tortilla. Yuck.For the rude part: Instead of telling me at the order box which items they were out of, they rushed me along and waited to tell me when I got to the window that they were out of the syrup I ordered. No apologies, no thank you after I got my items, just which syrup you want instead?
this dunkin has terrible customer service. it is led by a baptism of teenagers who have not been taught common courtesy. they will run out and try to serve them caffeine instead. they lie on their face when they ask. no apologies and no statements. the location in the evergreen park is superior.
This used to be a great location. Ordered today and they got every aspect of the order wrong. Bacon Croissant was sausage. Bacon bagel was burnt. 2 vanilla log johns both chocolate. Very disappointing, make sure to check your order carefully.
