1 /5
Rating
★
We barely come to dominoes, this is exactly why! We ordered on the app for carry out. My husband drove to pick the pizza up , we open it and find out our pizza is not only burnt but there's like two scoops of pasta in this dish. We called and they want us at almost 10 pm to drive back with it even after saying we have picture proof. They said they would make a cookie for the mistake but we don't even want it. We are now dealing with more irritable kids and I drive back to chubbuck and pull up to the curve my right foot is broken so I try and get closer) they didn't have the pizza ready still so destiny the assistant manager keeps interrupting before I can even tell them who I am and she keeps telling me I need to move my car over and over. I have kids in the car that I'm trying to keep a close eye on while not trying to walk the long distance. At this point, I just want to say the whole parking lot was empty. It's almost 10 PM. I'm not super proud of the argument. We got in the middle of the store but the fact that destiny just kept escalating it more and more surprised to me so much. I'm dealing with the loss of my sister and being lazy cooking recently. I have never in my life. Had a problem with Dominos employees acting the way that she behaved. It would've never gotten to that if she wasn't treating me the way she was. Long story short we left with no food to go to the other dominoes because it this point our options are limited this late at night and my kids still just wanted pizza. I'm not one to take the energy out and leave a review. Especially because most of the time it's just a small mistake that should not be reflected on an employee however the fact that destiny chose to keep saying what she did, while the other employee was chuckling, a couple feet away, was so upsetting. We ended up going to the Pocatello location off Yellowstone, after telling them about our situation Connor helped us out and made everything perfectly. Not only that they get a lot of complaints about destiny at their store as well. Hopefully some sort of action gets taken, there is no way I am the first person this happened to. I'm sure it won't be the last.