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"Very friendly"
Phone: +4983867090
Address: Buflings 3, 87534 Oberstaufen, Bavaria, Germany
City: Oberstaufen
Website: https://deinengel.de
Dishes: 13
Amenities: 14
Categories: 5
Reviews: 355
We looked forward to having dinner at this restaurant especially since it showed 4 stars and looked so nice. When we came in it looked empty and finally someone came to seat us. Although we wanted to sit in the modern part of the restaurant, we were told that it was reserved. Both my husband and I ordered the daily menu which consisted of a chicken vegetable soup, beef goulash and Bavarian cream with fruit. The soup and the goulash with pasta were ok. We looked forward to the dessert and when it came, it was sherbet with apple pieces around it. I asked the waiter about the Bavarian cream and was told, that they were out of it. This was a real disappointment and I did express this to the waiter. He did ask me if we wanted a coffee to make up for it and we said no thank you. Our bill came to over 40 euros and we wanted to put it on our visa. The waiter said he is sorry but they only took a European card. After wanting a better explanation, he said that they would take the Visa card but there would be a surcharge. We were stunned. This is supposedly a 4 star hotel/restaurant and they have a surcharge on a Visa card? Needless to say, we would NEVER go to this restaurant again.
We look forward to dinner in this restaurant especially as it showed 4 stars and looked so beautiful. When we came in, it looked empty and eventually someone came to us. Although we wanted to sit in the modern part of the restaurant, we were told that it was reserved. Both my husband and I ordered the daily menu consisting of a chicken plant soup, beef goulash and Bavarian cream with fruit. Soup and goulash with pasta were okay. We were looking forward to dessert and when it came, Sherbet was around him with apple pieces. I asked the waiter about the Bavarian cream and was told that they were from her. That was a real disappointment and I expressed it to the waiter. He asked me if we wanted a coffee, and we said no thanks. Our bill came to over 40 euros and we wanted to put it on our visa. The waiter said he was sad, but they only took a European map. After he wanted a better explanation, he said that she was the Visa card, but it would be a supplement. We were stunned. This is supposed to be a 4-star hotel/restaurant and they have an extra charge on a Visa card? Of course we would never go to this restaurant again.
Great restaurant but was always very full and the service was sometimes a little bit too slow. Food was very good with lots of traditional German dishes, Prices are a little bit over the average for Germany but still ok.
I can only follow the positive reviews. The hotel is modern and offers all the services you need as a guest. Prices are also significant. The hotel is also very nice. I can only recommend it. Legal price
