You will maybe be redirected
"Visited in the August Bank Holiday weekend with friends. Excellent food, Prawns for a starter and then a really nice burger.Staff were helpful , toilets clean and beer cold.All clean and Covid compliant. No concerns at all, will visit again when in the area."
Phone: +441489784420
Address: Curdridge Lane, SO32 2BH, Winchester, United Kingdom
City: Winchester
Website: https://cricketerscurdridge.com/?utm_source=google&utm_medium=organic&utm_campaign=local
Dishes: 40
Amenities: 25
Categories: 5
Reviews: 1579
We have visited the cricketers a number of times, as locals to the area. However the last couple of visits the Pizza has fallen way short of expectations, given that there is now a specialist Pizza kitchen, this is nothing short of disappointing. On todays visit, we were celebrating a birthday, and what we received was simply not acceptable. As a table of 8 adults, with an order of 6 pizza and 2 a la carte. The a la carte dishes were eaten before pizzas even arrived. The waitress explained they were busy, but at least 7/8 tables in the garden were not even occupied. When the pizzas arrived, those that had been ordered with extra toppings were served without said toppings, we returned them only to be re-served the same pizza now with raw extra topping, returned again, served again within seconds with same uncooked extra toppings, returned for the third time, one arrived, with extra topping re cooked. These Pizzas had now been in the oven 3 times! The second however was still incorrect, the waitress asked, what am I to say to the chef? As if it was our problem that what was being served was incorrect. We replied, nothing, it’s too late we no longer want it, everyone else has finished. My husband approached the manager, who immediately refunded said pizza, but he caveated the refund with, we have not had one complaint in 8 months! However, given it was 2 for 1 on pizza we actually gained nothing, in fact, the said pizza should have been free anyway! We were at the Cricketers for 2 hours and spent £200, it was our intention to stay all evening instead we left at 8.15 very disappointed. Whilst the manager said they had never received complaints, we witness several pizzas being returned. Please don’t try and defend bad service/food. Simply apologise . It ruined our evening and birthday celebrations, and sadly as locals we will not be back. A simple round of drinks on the house, a bottle of wine or anything actually, plus an acknowledgement that on this occasion you had got it wrong would have sufficed. Sadly today for the sake of a freshly cooked pizza with the correct toppings, you have lost our custom. A professional pizza chef should not keep putting a returned pizza back out to the customer. Sadly previous visits where we have eaten and drank as larger groups, ordered magnums of the recommended sparkling wine, will no longer happen. Customer Service costs nothing, unhappy customers cost a business way more that what they spend. Disappointed if Curdridge
We came here as a group of six on a warm sunny day so we were able to sit outside. We had a couple of drink before we ate and the service was excellent. All the food we had was delicious and the chips were amazing! This was just a nice place to be and as it's not far from home we'll definitely be making it one of our regular places.
Lovely pub, nice food, the kids loved the play area. I really appreciated when the (guy who I assume was the) Manager told me one kids meal and a spare plate would do for my kids at their ages. I hope whatever I didn’t spend on that second kids meal today I repay many times over in future visits to this pub.
Visited The Cricketers today for lunch the food was excellent perfectly cooked very tasty meals the staff were really friendly and helpful the service was quick and a sensible waiting time value for money? Yes would recommend this lovely pub you won’t be disappointed thank you see you again soon!
Visited in the August Bank Holiday weekend with friends. Excellent food, Prawns for a starter and then a really nice burger.Staff were helpful , toilets clean and beer cold.All clean and Covid compliant. No concerns at all, will visit again when in the area.
