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"Great staff and always your order perfectly. Somehow from the beaten path, but worth a visit."
Dishes: 7
Amenities: 6
Categories: 5
Reviews: 1451
Absolutely love how they take care of their customers. I ordered personalized cakes from Otsego Coldstone twice this year (we often go in summer), and each time they made themselves. For the sake of the family, I have caked their names and faces, but the pictures and colors printed on the ice cream cake were beautiful! The cakes were frozen during pickup and perfectly! Both were oreo ice cream flavored! It was super heavy! Guests were in awe and did not want to eat it because it was so beautifully colored and made.
Ice cream was great just like every other cold stone. Husband got some type of chocolate signature one and the chocolate tasted slightly freezer burnt so that was kind of disappointing. They are being pretty safe with the food handling, but there was one employee that put gloves on without washing their hands first. I didn't really care so I didn't say anything but I know plenty of people who would say something.
There was a decent line and only 2 people working. The two employees were amazing! They were patient with my children who wanted to order their own, friendly, but still fast and efficient. My daughter has a nut allergy and her had to be done in her back and they were so accommodating. We will definitely come back!
Definitely love for this place. Staff are nice, efficient and the ice cream, of course it is delicious!
Great staff and always your order perfectly. Somehow from the beaten path, but worth a visit.
