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"Service crew were so slow. I only ordered 2 milk tea but waited 15"
Phone: (+1)5198512818
Address: 541 Oxford St W A2-102, N6H 0H9, London, Canada, Lambeth Canada
City: Lambeth Canada
Monday: 11:30 -22:00
Tuesday: 11:30 -22:00
Wednesday: 11:30 -22:00
Thursday: 11:30 -22:00
Friday: 11:30 -23:00
Saturday: 11:30 -23:00
Sunday: 11:30 -23:00
Dishes: 12
Amenities: 7
Categories: 5
Reviews: 1877
Chatime was the very first place I tried bubbletea and is now my last choice. I just wanna say that as a Bubbletea and Pearl (tapioca ball) connoisseur.. I’ve always been disappointed with Chatime’s Pearls. I’ve tried to have them time and time again and there’s honestly no change. Stale, hard to chew and not enjoyable overall, lacking taste.When I compare it to Coco’s down the street the freshness can’t be compared. Mind you, the drinks themselves are decent.To top things off, they’ve switched over to PAPER STRAWS!!!!! Not the type of drink that’s ideal for paper straws especially with toppings…. Pretty disappointed.
This location used to be great, but lately I have been having issues with every order. It is winter, and they had no hot drinks other than taro or hazelnut. I asked for no ice, and I was given ice. There is also about a half-inch of empty drink in my cup. I will not be going there anymore.
Staff that took my order was rude and impatient it’s my second time back here with poor customer service and poor quality. The snacks from the first time I came here were good though. Do not recommend over other bubble tea spots in the city.
Tried bobba cake for the first time , I can’t believe it’s this good . I love the drinks- salted caramel milk tea being my favourite.
