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"Great coffee,lovely Pan au Raisin."
Phone: +441225314418
Address: 12 George St, BA1 2EH, Bath and North East Somerset, United Kingdom
City: Bath and North East Somerset
Website: http://www.chandosdeli.com/Shops/chandosdelibath%28.html
Dishes: 19
Amenities: 14
Categories: 5
Reviews: 3015
Queued for about 5 minutes, which isn’t a problem. However when we were first in line the server rudely and inexplicably ignored us, turned to the customer behind us and served them instead! When I pointed out their mistake they were abruptly incredulous and condescending: shoulder shrugging, eye rolling, and ultimately the only thing they were bothered by was that I had the ‘audacity’ to point it out. Bath is a busy city, so I can only assume they rely comfortably on passing trade and have no interest in securing returning customers, otherwise their customer service would be better. I have seen that the owner or manager has politely replied to some poor reviews disputing that the staff acted in the way customers have reported. In anticipation of a response: sir, I can assure you that the staff on duty that day were shockingly rude and you may want to consider re-visiting customer service training.
wow! I only had the most fantastic lunch. the brot was beautiful, especially the foccacia. the ingredients were incredibly fresh and high quality. presents beautifully on a wooden board with a delicious beside salad. the service was friendly and they even roasted the sandwiches for us. we will definitely return and recommend!
The best focaccia of my life. Mozzarella, pesto and sun-dried tomato warmed up tasted like heaven. Delicious coffee too. My new favourite café in Bath.
