3 /5
Rating
★
★
★
I'm writing a review after realizing a couple of things with this restaurant. My 1st day ordering from this restaurant, which was highly recommended from Fairfield Inn. Because they only deliver to Fairfield Inn. Didn't have a problem on my 1st day. Getting my food, it was good, excellent. The second day was when I had a problem. I ordered my food. I was even given a 10% off coupon from the hotel in which the girl knew I was ordering my food over the phone to be delivered. She even asked a girl if she would be able to deliver the food. Then, I was hit without 4% surcharge on using my card. On top of that, the delivery fee is on top of the high taxes of Virginia. Only only for my food to arrive. The 10% coupon was not honored even even though the coupons say big as day, 10% coupon off hotel guest and also said first responders, which I'm also a first responder. Again, the driver calls the person at the establishment, and they said no, I can only use it for dine in only yet. That's not what was said on the phone they knew. I was ordering my food, but what is getting me? Is the extra 4% surcharge after reading some of these comments? I'm really wondering what was the real reason? Oh, and I forgot to mention if you get a to go item. They charge 50 Cent per item that you get. Which really wasn't a problem for me. It was the out of the blue 4% extra charge. Update 11/1/23 I noticed they had time to respond. But again, their employee offered me to ask about the coupon while taking my to go order and advised me to give the coupon to the driver Never mentioned this nor on the coupon. But no worries. Two days' worth of business is enough for me.