5 /5
Rating
★
★
★
★
★
a nice afternoon dinner. we booked for a table of 10 for a afternoon dinner and had a good time. it can be difficult to book online so we arranged the hotel marriott and they booked us in carluccios. tony called me the day before to make sure we were still before our booking. at the arrival the manager (a woman) did not know that we were pre-ordered, but her colleague has laid our table and waited for us. all staff were very nice and professional, service was prompt and friendly. the food was traditional Italian fare and well cooked. the drink selection was also very nice and the cocktails went well down. dephran took care of our table and was extremely professional and friendly. we celebrated a birthday and the personal brought a cake and extra cutlery, nothing was too much annoyed and they did it with a smile. the restaurant is spacious and has a beautiful feeling, with seating for groups, families and couples. it is located in the marriott hotel, which is a beautiful bar and lobby area next to the restaurant. there is a fee for parking, but there is a lot of space. if they are well cooked Italian cuisine in west london in a beautiful environment with good service then carluccio is definitely worth visiting. we will definitely visit again. thanks to all the staff.