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"Very poor service, food price to quality and quantity poor. Made to feel like we were not welcomed and they we really not very busy. Reservation was at 8:30 and didn’t get main course till 10"
Phone: +12059493029,+12059493051
Address: 4000 Grand Ave, Hoover, United States Of America
City: Hoover
Dishes: 233
Amenities: 5
Categories: 5
Reviews: 269
I only have good things to say about the breakfast, it was excellent! And I gave the service a 4 because even though I had my drink spelled in my lap, our waitress (Debra Kreager), was nice about it, and my food was free. In return, I gave her a $10 tip, (paid with cash app, mind you),. But the after fact that she later requested money from me was inexcusable! Who does that and where?
Was a little hesitant after some reviews but we were so glad we went ahead and made plans to have dinner at Brock 's. Not really fine dining Others were dressed very casual which is fine with me. Great service, food was great. Wine selection nice. Will go back every time we are at Ross Bridge.
Our server was polite, but when we said “thank you”, he constantly responded with “no problem”. That response has no place in guest service. Our food was well prepared and presented. The ambiance was pleasant. We will likely return and recommend this restaurant to friends and family.
The service was poor at both breakfast and dinner. The dinner menu that was given to us had items on it that were not available. The wine menu was missing the cocktail menu. One person at our table had items on her menu that were not on the rest. It was not a very good experience.
Very poor service, food price to quality and quantity poor. Made to feel like we were not welcomed and they we really not very busy. Reservation was at 8:30 and didn’t get main course till 10
