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"Maybe we were unfortunate but when we went the customer experience was poor and the table service dire. It wasn’t even that full. The chicken is very tasty but the menu has not changed in at least a year and needs a revamp."
Phone: +441358724933
Address: Balmacassie Dr, Aberdeenshire, United Kingdom, AB41 8BX
City: Aberdeenshire
Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-00:00
Saturday: 10:00-00:00
Sunday: 10:00-22:00
Dishes: 15
Amenities: 8
Categories: 5
Reviews: 1012
Visited at lunchtime, friendly welcome , shown to table , we had pre booked as 7 people and 3 dogs. It was quiet but still a pleasure atmosphere. Staff very friendly and helpful. Even got two dogs bowls brought over. Food was very tasty and didn't have to wait to long. Good value for money.It's a great quirky place to visit. Museum and tours where closed on the day we went . Nice to able to buy a carry out of different beers that they do. Play Park outside , around the corner. Only small thing is no door near play park into tap room. Definitely worth a visit.
Four of us ate here on Tuesday to celebrate my wife's birthday. The food was very pub like which is to be expected of a brewery. Quite expensive for what it is but a haven for beer drinkers. Restaurant is on two levels with a games area and a place where you can watch what goes on in the factory. Very young and enthusiastic staff and an an amazing choice of drinks. Not the place for a romantic evening but a visit that you will not forget in a hurry. Not been anywhere else quite like it.
Visited this place for the first time and it will be the last. Friendly staff to begin with, placed our order and waited 45 minutes. When it arrived wasn’t hot, so must have been sitting for a while, did mention this to the waitress who said sorry and walked away. Not good customer service at all. Very disappointed.
Have had burgers here before which have been ok.Decided to try Hero pizza this time.Big mistake!Lukewarm with a scraping of tomato sauce, approx 2 small sliced mushrooms, around 8 pine nuts and some courgette ribbons and that was it!Certainly not appetising nor worth the £10.50 price!
Maybe we were unfortunate but when we went the customer experience was poor and the table service dire. It wasn’t even that full. The chicken is very tasty but the menu has not changed in at least a year and needs a revamp.
