Brandywine Plaza Surestay Collection By Best Western

Brandywine Plaza Surestay Collection By Best Western

630 Naamans Rd, 19703, Claymont, US, United States
161 Reviews 2.9

"The Hotel was nice , and parking was free and there was plenty of it. No housekeeping during the stay. They also did not have do not disturb signs in the room so you have to go ask for them at the front desk"

Details

Phone: +13027922700

Address: 630 Naamans Rd, 19703, Claymont, US, United States

City: Claymont

Website: https://www.bestwestern.com/en_US/book/hotel-rooms.55216.html

Opening hours

Unfortunately, the opening hours are not available at the moment.

Statistics

Dishes: 1

Amenities: 2

Categories: 5

Reviews: 161


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Reviews

1 /5 Rating

Party in the bar late into the night with absurdly loud, thumping music with a DJ and karaoke, even though most people here have kids for an event. One bed had a blanket and no sheet. The other, only a sheet. Bed dressings ripped. Toothpaste all over bath fixtures and accessories. Unbelievable.Called the front desk about noise just after 12:00am they said it would be over at 12. Ummmm…Yeah this place is a disaster.

2 /5 Rating

Worn hotel. Dark rooms- lightbulbs missing in lamps. No housekeeping service. On second night when I tried to exchange towels I was given hand towels- no bath towels because they were ‘all out.’ Breakfast buffet was ridiculously overpriced for the food selection/quality. Attendant seen handling food (pancakes) with bare hands after cleaning tables. Front desk ignored me for 10 minutes while talking on the phone.

1 /5 Rating

If you love staying in an old dirty hotel than this is the place for you! The floor I stayed on reeked of pot and it infiltrated my room all night. Staff could care less.Dirty, dirty hotel.I hated every minute being here.Don’t believe any review that praises this hotel. They cannot be real reviews

1 /5 Rating

From check in to check out its the worst hotel I've ever stayed in and would not ever return to if it was the only Hotel available. Rude counter person on check out with no appreciable resolve for a hotel issue effecting many other patrons including myself.

4 /5 Rating

The Hotel was nice , and parking was free and there was plenty of it. No housekeeping during the stay. They also did not have do not disturb signs in the room so you have to go ask for them at the front desk