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"Nice and normal ice cream"
Phone: +15167465999
Address: 1051 Willis Avenue, Albertson, 11507, United States Of America
City: Albertson
Website: https://locations.baskinrobbins.com/ny/albertson/1051-willis-ave
Monday: 05:00 -22:00
Tuesday: 05:00 -22:00
Wednesday: 05:00 -22:00
Thursday: 05:00 -22:00
Friday: 05:00 -22:00
Saturday: 05:00 -22:00
Sunday: 05:00 -22:00
Dishes: 5
Amenities: 1
Categories: 5
Reviews: 43
I love the ice cream from here, especiall Rocky Road. They have a large variety of flavors, however major improvements could be made to variety of toppings and to customer service. There are only 3 4 toppings that I know of are available.....M&Ms, rainbow sprinkles, and nuts. They could really add more. How about adding the most basic topping of all chocolate chips? I love any ice cream with choco chips. Or a variety of nuts? or perhaps oreo cookies? Also, the guys behind the counter are very hard working but they need to develop some nicer customer experience? Perhaps be kinder to customers.
The order for the fat free frozen yogurt I placed in Door dash was made incorrectly, missing the brown bites. The worst part was finding a piece of hair after 2 bites killing my excitement and appetite. I called the store and had difficulty getting help due to the fact that they didn't speak English. Finally after 3 tries someone was put on the call who told me he will cancel my order and I should call DD to receive a refund. I don't suggest placing an online order here through any delivery site.
I wish I could give it a 0 stars. Don’t go here! Staff is very rude. I ordered 3 ice creams and a iced caramel latte but not a single order was correct. The drink was not mixed and had so much ice when I told him less ice. He gave me the wrong ice cream flavor and when I asked him if it was mango he said yes. Later after trying it, it was totally not mango and when I went in to complain, they started yelling and fighting even more and didn’t give me another ice cream. Very rude staff
