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"Quick and easy! Used the kiosk at the front doors, ordered two coffees and self poured with ease. Highly recommend making an account, the rewards are numerous and consistent. TONS of seating. Very clean!"
Phone: +18165541100,+18162460021
Address: 1686 Nw Chipman Rd, Lees Summit, MO 64081, United States
City: Lees Summit
Dishes: 10
Amenities: 4
Categories: 5
Reviews: 1493
Since I met a star? He made an order for pick-up, an article should be a BOWL of the chicken noodle soup. Instead, I paid a bundle of money for broth, 3 small pieces of chicken and two small chips of carrots. No noodles. Seriously? Is anyone awake while he's making soup? Are they even awake to put soup in a container? If I wanted chicken broth, I would have opened a can. I also ordered the strawberry chicken salad. When did you get so cheap? A few chickens and two strawberries do NOT make a strawberry chicken salad. But hey, I have a lot of salad, WOOHOO? And finally a pepperoni pizza? 8 pieces pepperoni? SERIOUSLY? I can't believe how bad this order is. I picked up because I got a wounded leg and couldn't dip. I guess I should have done it so I can send everything back and save my money. Boo hiss Panera? Their quality has gone downhill to SOME TIME and this is the end for me.
I found a finger nail in my food today (ordered a warm bowl). Not a fake nail, but torn or bit off, long, real finger nail. Disgusting. When I called and spoke to the manager, she seemed indifferent to what I had told her and told me I had to request a refund from the delivery service that delivered my food. I told her that I placed my order on the Panera app, so I did not know what service they used to deliver my food. Her response? it?s either Uber Eats or Door Dash. She expected me to call around to try and figure out who delivered the food! Between that and the lack of reaction when I told her I found a finger nail in my food?just don?t go here. Management does not care.
My complaint is with the bakers. Don?t get me wrong, they are great at what they do. Pastries are delicious. However, when it comes to the bagels-they need a serious overhaul/re education of what a bagel should be. The bagels are always completely over baked, rock hard, non chewable. It is incredibly disappointing. Also, if you bought bagels to have the next day just throw them out-don?t even try, completely inedible-my large dog had a hard time trying to eat it when I couldn?t. At the price point, the night time baking department needs to get it together or Panera as a whole company with this recipe. This is not just a this location problem.
lage was on chipman road lee’s summit, mo the place looks dirty. tiles brown and dusty. some have been replaced by new white that makes the others look worse. area for dirty scurry was overloaded and meter needed wipe. drinking station was dirty and not on camp. I told a hired man they had a rough rest. they came to an increase, but left the area without any chaos to clean up (see picture. apple slices were brown and unreliable. these must be cut per order. (see picture)
Quick and easy! Used the kiosk at the front doors, ordered two coffees and self poured with ease. Highly recommend making an account, the rewards are numerous and consistent. TONS of seating. Very clean!
