1 /5
Rating
★
The reason I chose to try this spot is because it was mentioned that it was in a location that I frequent but I was unaware of its presence so I thought I 'd try it. I have to agree with many of the previous reviews with the lack of proper customer service. Calling in the order to the female who answered the phone and was quite abrupt and quick to get off the phone was contrary to the lack of busyness I noticed upon arrival. She made it seem as if the line was out the door and it was rush hour but I encountered quite the opposite. Nevertheless, I ignored that and thought ok must be a good sign if they are that busy. As I waited for my food, I noticed their business card that said .75 wings on Tuesdays. So I asked, are the wings .75 today? And the lady said, yes, that 's why it was so cheap . I thought two things.. first of all why wouldn 't you want to sell that and offer that when your customers call and secondly why would you say that 's why it was so cheap ? I 'm here to patronize you regardless of what it cost. Again, ignored. Heading home I eagerly, reached in to try the food. Take a look at the fries they served (picture below). I worked at Burger King and we were taught how to make fries properly. So either the cook is not experienced or don 't care because shoestring fries DO NOT need to be cooked long or the frying oil needs to be changed. Then I tried the dreadful chicken wings. I ordered the sweet and tangy and the honey habanero. I mistaken the two because the honey habanero was sweet but not spicy. But the sweet and tangy was HORRID!! It was inedible because it was dredged in salt. The sauce was soy based and it just tasted like salty soy sauce with extra salt. By this time, I called them and just informed again the lady and let her know what I was experiencing and she said, no one has ever had a problem with it . I told her i don 't know if you are making this sauce or using a bottled but honestly check it. Now, I did not make a scene and storm back and demand my money back. But I called to inform them of this concern because I thought someone has made a terrible mistake and that they need to know that the sauce is inedible. Here is the point of this review, you chose to be in the food business. If you are going to make food, make it the best food to keep folks coming back and raving about it. And don 't think that these reviews are not valid. They are and people will make a decision based on them as well. Stand behind your name and represent A+ all the time. You never know who it is that you are serving. First impression is a very lasting impression. If you are given a chance to rectify a situation, do so. Don 't put up a defense and debate. I 'm trying to help you and let you know something was off. Take heed and take action for the betterment of your establishment. This is your name and reputation. It is very unfortunate of the outcome of this visit. I do pray they do better but unfortunately it will be without my s