At The Royal Oak

At The Royal Oak

73 Columbia Road, Shoreditch, Tower Hamlets, United Kingdom, E2 7RG
3988 Reviews 3.8

"Nice pub, really lively, good options for some local brews and friendly staff. It gets pretty busy but a good option for going out on Colombia Road"

Details

Phone: +442030407167,+442034370131,+442077292220

Address: 73 Columbia Road, Shoreditch, Tower Hamlets, United Kingdom, E2 7RG

City: Tower Hamlets

Website: https://www.royaloakbethnalgreen.co.uk/

Opening hours

Monday: 11:00-22:00

Tuesday: 11:00-22:00

Wednesday: 11:00-22:00

Thursday: 11:00-22:00

Friday: 11:00-22:00

Saturday: 11:00-22:00

Sunday: 11:00-22:00

Statistics

Dishes: 46

Amenities: 25

Categories: 5

Reviews: 3988


Address

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Reviews

1 /5 Rating

Horrible experience at this pub. Came in to celebrate a friend’s birthday to which she had reserved a table and paid a deposit for. Upon arrival this table had been given away and the bar staff were extremely unhelpful and almost hostile towards us regarding this situation. We were 12 minutes late (with a 15 minute window we fell into) but again a deposit for the tables had been put down. Later in the night a verbal altercation occurred with members of our party and an older couple who were being absolutely disgusting and completely overreacting. Our party was primary made up of women, some of whom are queer, and the three white male bar staff on duty did not make us feel safe or welcome in this situation and in fact insinuated we were completely at fault. We were not 100% to blame for this incident. I would also like the point out the fact that we spent quite a lot of money at this pub but were treated terribly. Some of the people in our party have also left reviews of our experience and this was met with a completely disrespectful and unprofessional response from the owner of the pub. Most of us in the party are east London locals and will be warning everyone we know not to come to this establishment.

1 /5 Rating

Myself and my friends were verbally abused at this pub. Up until this point and afterwards the staff seemed uninterested and did nothing to remedy the situation. The drunk woman insulting everyone claimed to be a regular and so was left alone. Very weird, have never been in that situation and hope to never be again. The situation could not have been handled worse by staff, they said they wouldn’t lose sleep over us being insulted. Would not recommend this place, have never felt so unwelcome leading up to and during this, while just trying to order a drink at the bar for a friends birthday. Terrible customer service.

5 /5 Rating

Fantastic pub and a brilliant night, props to Ollie and Roscoe for their humour and hospitable service! It was nearly let down by some rude girls at the end that were berating a local couple but they were dealt with swiftly and expertly by the manager, and we were allowed to stay past closing time to finish our drinks. Thank you so much for a great Sunday night, and we’ll be back soon!

5 /5 Rating

Visited the pub recently and had an excellent experience, thanks to Roscoe! His friendly demeanor and prompt service added a special touch to our evening. He's a great asset to the team, and I'll definitely be returning for the excellent service he provided.

3 /5 Rating

Nice pub, really lively, good options for some local brews and friendly staff. It gets pretty busy but a good option for going out on Colombia Road