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"Customer service was okay. Could have been better. The food was good."
Phone: +13148372020
Address: 2309 North Highway 67, Florissant, 63033, United States Of America
City: Florissant
Website: https://restaurants.applebees.com/en-us/mo/florissant/2309-n.-us-highway-67-81007
Dishes: 80
Amenities: 2
Categories: 5
Reviews: 530
we start with the good things from this visit. I have every article I ordered. now on the evil one. I picked up my order five minutes before the time I gave. I called and let her know where I was, and then waited 15 minutes before eating was finally brought out. the woman who brought out my eating had dark sunglasses on (about 20:30 o'clock) and left my bag of eating in my window. then she gave me that one to sign me and went away before I could give him back to go. When I got my food home, everything was, but my ribs were cold. the soda I had ordered was pure sirup. no carbonization or soda. lacking would have been an improvement of this experience. they save themselves the disappointment and go either to longhorn next door or chili is on the road.
The waitress was great but my boneless were nasty because it was drowned in garlic sauce, my ribs plate was dirty and my fries were just thrown on top like here, my drink tasted like a slushy, my mac and cheese had no bacon, and our appetizers were hotter than our actual food. The only good thing was the service because I am not eating food off a dirty plate and I thought my fries would've at least came in a basket. Honestly a waste of $80.
All I ordered was cold. Unbelievable. I was so upset that I just asked for a record. I was wasted $50 on 2 Entrées an appetizer and 2 children's meals. My drink was just as disgusting. I still tipped the waitress because it was the right thing, but I let her know that my food was cold.
Dinner's good tonight. I get the appetizer sampler well that it is used to but now called something else. But this is usually what I order, it was good.
Customer service was okay. Could have been better. The food was good.
