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"Kathryn has a great customer service? good food . Fast service"
Phone: +19513711995
Address: North McKinley Street, Corona, 92515, United States Of America, 92879
City: Corona
Website: https://restaurants.applebees.com/en-us/ca/corona/521-n.-mckinley-79054
Monday: 11:00 -24:00
Tuesday: 11:00 -24:00
Wednesday: 11:00 -24:00
Thursday: 11:00 -24:00
Friday: 11:00 -01:00
Saturday: 11:00 -01:00
Sunday: 11:00 -24:00
Dishes: 16
Amenities: 7
Categories: 5
Reviews: 5734
Ok so I?m not writing this review off of one experience I?ve had 3 bad visits to this place . First off the guy that works there knows nothing about the mobile offers and will not try to even work with you , literally had to call his boss twice , 2 different times . Today 7/31 4:30 I ordered thru the mobile app and went to pick it up . Two young lady?s in the front told me they were working on it . I said ok fine no problem . 2 customers come in and order there food there and some how they got there food first . When I asked about my food the young lady had a nasty attitude and says she doesn?t control how the orders are given out . Then she tells the other young lady that I have an ?attitude ? of course I do I order thru the app for a reason and other people got there food first . The older lady making the plates was the only helpful one . Their employees need to get retrained cause they have no idea about customer service .
The meal was not fresh for salmon. We have to throw it away. The chicken was dry. This is not like other Waba Grill we visited at all. I called twice, first we misunderstood that we ordered salmon but got chicken. It was a piece of white meat which has bad smelled. After sent the picture to one of the employee, and they clarified it was a salmon. She said we could get a refund for that plate. It would be very inconvenient for us , since we are not from here to drive back and forth for this transaction.
Food was good but really dirty inside. Spilled drink on floor. Dirty tables etc. I realize covid can restrict the amount of guests within the establishment but you could still arms least have the place appear cleaner for customers who are dining in
Customer service was bad, the server that was there is Tisbe J. Must be a better staff to rent cause my experience every time I go, it was always dissatisfied.
