4 /5
Rating
★
★
★
★
We stayed for a 2 night break from Saturday to Monday in late September. We were told chalet would be available from 5pm. We got there early about 1pm 1.30pm expecting to be delayed, but was told, chalet is ready! Fantastic start to holiday. A couple of nigglings with chalet at first but reception dealt with it very quickly and efficiently. Chalet was perfectly clean and comfortable. Had a walk round, had food in buffet restaurant, which was excellent. All food hot and soft drinks chilled! Perfect. Even catered for our son who is very fussy due to Autism! Sunday breakfast hot food was warm at best but still edible and tasty. Weather getting worse, so only managed short time in fantastic pool, shame we were not staying longer! Sunday evening buffet! Very disappointed! Not a great selection and not even warm! Must have been left overs from lunchtime. They must have known it was cold as they provided a microwave to reheat the food! I told one of the staff and he said he would inform the kitchen. Nothing else was said or done to remedy the cold food! Shame, as we had to pay extra for the buffet menu, and felt 'cheated ' that one day food was excellent(5 star) and 24 hours later, food was less than 1star rating! If food was good on the Sunday, I would have awarded 5 stars plus!