Wetherspoons' Metro Centre Gateshead

Absolute average, at best. We arrived for breakfast early to fuel up ahead of some last minute Christmas shopping. A queue had already formed outside waiting for opening time. Surely a good sign. Like all Wetherspoons, ordering through the app was a straightforward process. We ordered a Traditional Breakfast, a Vegetarian breakfast wrap, two cold drinks and two hot drinks. Service was pretty quick, but staff looked and sounded as though they were all direct descendants of Ebenezer Scrooge himself. The cold drinks were OK. It 's pretty difficult to mess up cordial with water, but they managed it. Who puts lime blackcurrant?! Maybe we should have stuck to eggnog. If you 're familiar with 'spoons (my usage of a colloquial nickname let 's you know I am) you 'll know that hot drinks are self service and refillable. Unfortunately, within 10 minutes of arrival, one of the handful (being generous) of machines kicked the bucket. This led to queues forming to obtain coffee longer than those of children waiting to see Santa. The lack of caffeine ingestion early in the morning meant there were a similar number of tantrums too. The coffee itself was wretched. I 'm not sure how it 's possible for something to taste simultaneously bland and incredibly bitter. Had the staff used their Christmas coal instead of coffee beans? It certainly tasted like that. I didn 't bother refilling. My usual Wetherspoons breakfast experience is good for the price so when breakfast was plonked onto the table I was eager to tuck in... I should have reigned in my fervour. Every item on the plate tasted like damp cardboard. Well, bacon aside. That tasted like salty damp cardboard. Needless to say, I left feeling as disappointed as a child who was expecting a Playstation but Santa left a Stationplay instead. 2 Stars. Probably won 't go again.

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Been here few times when used to be darker known as darkest wetherspoons haha, is brighter now and food always seems to be good. Went recently with in-laws they ordered by the app then got an alert saying no longer available so had to order something else but had to pay again, they went to the bar and was told be back in account within a hour. 1 week later they got the money back problem is as we talked about it is it's okay if you have the money but some people might be all they had left or budgeted for it which then might of left them short etc so why I gave it a 2 star as 1 it shouldn't let you proceed to payment and 2 the staff shouldn't have said a time frame and just said be within 7 days but can be an hour depending on banks. Or could have just said see the payment has been taken we will just swap the meal and refund or charge the difference.

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There was nothing to blame about the service here. It's a Wetherspoons at the end of the day so you get what you pay. During our visit, however, we ordered the food via the app, and it came to **** hot about 10 minutes later. It tasted great, and the drinks were also good. No complaints from us.

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Good, tasty and honest food but served cold. It's like all the popular dishes are prepared in advance and the heat lamps cannot maintain temperatures.

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To be fair Obspoons. We haven't waited long. The food was hot and the atmosphere was just beautiful. No pressure after eating.

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