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"Food was skimpy. Half bowl soup 1 slice of bread. Sandwich small, salad on the side very small with a few crisps. Atmosphere seemed frantic and not very relaxing. Such a shame that family welcoming feeling has been lost"
Telefone: +441572498720,+441572737059
Endereço: United Kingdom, LE15 8RN, Rutland
Cidade: Rutland
Pratos: 11
Comodidades: 15
Categorias: 5
Avaliações: 402
Visited the view this morning with a friend, and we’re both very disappointed with our ‘the view cooked breakfast’. While most of the food on the plate was warm, the hash browns on both of our plates were cold. On calling the waitress they apologised and after a delay brought out replacement hash browns. Unfortunately these were colder than the originals, mine was still partially frozen in the middle. Called the waitress again, who apologised and said she would get us some more. We declined her offer and suggested maybe a sausage to replace hash browns. After a long delay we had finished our breakfast) two piping hot sausages were brought out 1 each). Another waitress came along to clear the plates and asked if everything was ok. We replied that no it wasn’t and told her our story as above. She apologised and said we wouldn’t be paying the full price for our meal. When we got to the cash till to leave we were firstly surprised by the just under £40 for 2 ‘nothing special’ breakfasts and 4 coffees, and on enquiring about a discount due to the cold hash browns, we were told no discount or apology for that matter) as we had been given an extra sausage each. We were speechless except to tell them we were very disappointed and would not be returning.
Decided we would give this a 2nd chance for weekend Brunch; after a prior experience. Never again. On arrival we were informed there was a 40 minute wait for food so we ordered hot drinks. Then we were informed there was a 30 minute delay to being able to actually order brunch. This would then compound the extra time. It was not that busy with plenty staff available. We had our hot drinks, paid and went elsewhere for a much better experience Not recommending
Good food and nice place but useless service, inattentive and slow (food turned up 45 minutes later than booking time despite pre ordering and no proactive service for two hours). Complained to the manager to be told ‘I’m sorry you feel that way’ with no apologies or explanation.
