Wagamama - Reservar uma mesa

10 out of 10 for the peeps in the kitchen; I wish I could say the same for everything else. The enduring appeal of Wagamama took a bit of a dent today. Arriving at their (not exactly oversubscribed Dorchester spot for a late Friday lunch with family and friends, we were quickly welcomed by a wonderful, warm and friendly member of the team who, despite being heavily pregnant, was running around doing the work of her 3-4 other restaurant floor colleagues, who were preoccupied with more pressing personal matters (a theme that carried through the whole experience – including, at one point, when a member staff not 20 feet from us was using a restaurant interior mirror to comb and style her hair, while we were displaying all the internationally recognised signs for We 've eaten, now we 'd like to pay, please . On balance, a pungent whiff of disinterest from 75-80% of the customer-facing staff (with one noted exception; hats off to the front-of-house . The food was excellent (as always , and much appreciated! No doubt one of the few remaining saving graces of a restaurant chain that has an air of We just don 't really need your money about it. Wagamama: where 's your hunger to be best gone, eh? You 're better than this; don 't become another Byron Burger.

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The service was poor today, and I have been many times. Food is always good, but the experience comes from the lack of care and attention from front of house staff. Food was literally just thrown down in front of us, was given dirty glass to drink from. I was horrified at the state of it. Replace the cutlery if it’s that gross looking!

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Wonderful family lunch while passing through Dorchester. Food was wonderful and service outstanding, particularly Em who was really friendly and helpful and great with our 7 yr old Son. Everything was quick and efficient with attentive service and food and drinks came out rapidly.

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Lovely atmosphere had a delicious dinner we all thoroughly enjoyed, the experience was just completed by our server Dom who was just fantastic and great fun! Empty plates all round

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What an excellent place and such really lovely attentive staff , especially Dom who was cheerful and so professional. Loved the outside searing and food perfect

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