Waba Grill - Reservar uma mesa

Yesterday I came in for lunch and placed a to-go order. I ordered 2 chicken bowls w/ brown rice and an extra side of chicken. When I got home I noticed that the brown rice wasn't cooked all the way. I went back expecting to have a debate about the rice and try to get it remade. I was shocked. They apologized and told me to come back in 30 minutes this way they could make a fresh pot of brown rice. When I came back the remade everything fresh, including the extra side of chicken. Great service isn't being great when everything goes right. It's being great when things aren't great. I truly appreciate the service I received and very thankful for the way the situation was handled. Thank you!

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Placed an online order and they charged me for the order. However, when I arrived at the restaurant, they were closing. When I asked if they could just give me the order, they said no. When I asked if they could issue a refund, they also said no and that I would have to call to get the refund. I liked their food but this experience was unacceptable and I'll never order there again.

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Bad. The employee never smiled. Soda machine not working. Had to go back and tell them my bowl was made wrong (wrong item/missing item). They remade it, still wrong. I gave up and ate it. The rice was so hard. I won't be returning.

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Amazing waba grill location, service was fast and food was fresh and exactly how you'd want it!!! Keep up the great work, I'm so impressed by my experience here :

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I love WaBa.

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