Ume Restaurants

Today I ate dinner with my friends. We are regular customers. To start off no one greets us and we go sit at a table. Then we order and the waitress has an attitude regarding our requests. Before when we ordered the Pekin duck in the past, it came with the pancakes. This time they decided to charge us 15 extra franks for a few flour pancakes. Then they forget to bring us the prawn chips we had ordered until we were already done with our sushi. They served us water in completely dusty glasses and when we kindly asked to change it they did not apologize and just stormed away. When they finally brought us a new one they abruptly said “this is what tap water tastes like” and thumped the bottle on the table. To finish off, when we ordered dessert a friend kindly asked for a little extra whipped cream and immediately she shouts “1.50 franks extra.” We thought it was ridiculous but said okay. We were treated badly by the staff and were ripped off for many things. We were very sad by this behavior because we are regular clients here.

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Listen, the Asian food here is astonishing ! Not that expensive considering a generous quantity and a very good quality. The noodles are incredibly tasteful and you better be starving if you plan to fully finish your plate. I do not recommend to take sushi tho, they are expensive and the quality is good but not above other Japanese restaurants.

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Went there many times with my family and friends during lunch and evening dinners. Excellent food, their sushis are amazing as well. Excellent service! Always friendly, accurate and with a smile. I also appreciate to be in a cosy and tidy/clean environment. I can only recommend this place.

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The staff is so rude. I've been there a few times and they're rude and a little aggressive when you take your order. it is also a bit expensive for what it is

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Super endroit !

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