Tschuggen Grand

Staff and service of the hotel truly outstanding, super friendly and almost no wish isn’t fulfilled. GM seems to greet every guest personally. Staff seems to be super trained and well managed. Rooms imo not worth the money, they still seem old and way to classy. Missing bag for wellness doesn’t seem to be an issue (it certainly was for us . Nothing to drink and no snacks in the wellness area, maybe Covid related. (We got some fruits upon request. Wellness overall very clean and inviting. La Brezza experience was stunning and we were blown away by the food and the staff. Shake salads in the restaurant named basement as well Super creative and tasty. But the burger in the basement was just a mess. None of the ‘designers’ of that dish ever thought how to eat this dish properly. Big minus overall is quality of coffee. Didn’t had a good coffee during the stay. In venues like la brezza i expect barista knowledge and some passion for coffee quality. Same with craft beer. Only one local brewery on menu. There are so many more! (We brought our own . I wish they would value coffee and beer the same way they value food wine. We were told that the launch of ‘moving mountain ‘ was to make a sustainable move, but were served strawberries, avocado, blueberries and so on wich were not seasonal and air lifted. Would make sense I. M. O. Not to buy food wich was transported by air. It is possible. Overall we had a really great time, but the tschuggen is to stiff and old school for us.

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Update: January 2022. This remains an exceptional hotel. Staff and service are excellent. The ambience in the hotel is wonderful. Special mention to Anne (Irish lady in Spa), she is dedicated, friendly and wonderful. My favorite hotel worldwide. —— Original review: Warm and Impeccable service from everyone I encountered. The level of service really exceeded my expectations and all staff were dedicated to looking after their guests. I was made to feel very welcome. Breakfast is wonderful, the La Vetta restaurant is outstanding and should not be missed. The private mountain railway is something really unique. Wellness are is really special. I was traveling with a dog and he was made very welcome too. Thank you!

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this hotel is absolutely fantastic. there is not enough superlative that could get it: amazing location, absolutely over perfect service. the personal approached so, so generous and so helpful and beautiful. the breakfast was the best i had by color. the spa is simply fabulous, the private tschuggen express is an excellent experience. I admire the eye for the detail, the neat atmosphere and the whole experience, from the early morning about the dinner 'to the night (if they prepare their bed on their sleep the rooms are gorgeous 10 out of 10 (and I would give more if there was, we had the most amazing experience and would like to come back

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one of the best hotel stays we ever had. spent 5 days with family, (two parents, two children in the ages of 9 and 11) and the situation, conveniences and service would not have been better. with the private railway, free shuttle service, the children's club, the fantastic spa and the great bar and the restaurant I'm not sure how this location could be improved. we're just sorry we couldn't stay any longer. recommended in highest possible conditions.

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Exklusives Hotel. Zuvorkommends Personal wo sich der Gast in jeder Hinsicht wohl fühlt.

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