The Sandwich Co Diamond

Not impressed at all. After a previous issue that my family experienced in this establishment, we let it go and continued to visit here, nearly on a weekly basis for lunch. On our last visit which will be our last , the staff couldn’t not accommodate food for a fussy two year old, which they have always done. The most frustrating thing was that the customer in front of us was told that there were no rolls left for her soup, she asked for the last baguette to be halved. She was told they weren’t suppose to do that but they would do it as a one off! Now all I requested was a slice of ham for a child to go along with their soup which I was willing to pay for and was told I would have to pay for a full sandwich £3+ . This meant £3 for a slice of ham, even though we requested this regularly and got it for a small fee. When asked to speak to another member of staff or manager, I was told there is no manager anymore and all staff will agree with me on the ham as quote ‘we don’t sell ham like that’. What about my previous visits? The service and ability to accommodate a two year old was not acceptable and I will not return to this cafe. I would recommend anyone with children to avoid here due to the lack of accommodation my family and I experienced. There are plenty of other cafes nearby who will most certainly accommodate you and your kids needs. This is petty over a slice of ham. It’s the principle that one customer could be accommodated and another could not!

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Just dropped in for a coffee and a sausage roll with my wife on a morning out. Decor and ambience of place lovely, no table service and que for service was slow. Coffees very nice and well presented, but sausage roll was served without garnish, just placed on a plate on its own. It was very dry with very little meat, mostly pastry that was left on the plate.

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A very popular self service eatery with some wonderfully eccentric furnishings and decor. There is a big choice of fillings for baguettes. Mine was chicken and brie which was excellent. Being greedy I also had the chicken cream fan which was served warm and was utterly gorgeous. Great coffee and good value.

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The most ignorant, rude and belittling staff in any coffee shop I have ever been in. Everything is a hassle for them. Mistakes galore! Nothing even to fix same

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Loved it will be back on my next visit.. If I was to complain about anything that it was super busy and next I'll make sure to get up alot earlier than I did.

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