Tgi Fridays Mt. Laurel

The night started out good until they forgot one of our meals. They didn't realize they forgot until about 20 minutes later and took another 25 minutes after to get that meal. We asked for boxes and the check and had a waited over 25 Minutes, after asking three times. The waitress and manager forgot all about us and we would have waiting even longer if we didn't come up and ask again and again. I get it it's a Saturday night and busy but to spend over 2 hours at a restaurant with a baby after they forgot your meal I think they would try to hurry things up but they Forgot all about us and just kept saying O I'm Sorry. Never going back there. Food was good But the manager in waitress clearly couldn't handle the situation or properly communicate whatsoever. After saying sorry 3 times you think they would of sorted the situation out for us but they did not and we had To keep asking different people to please get our check And pay for such a service.

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Proven at the time and Scott told us “we do not open table”. I showed him my reservation for 9 people at 7:00 and he said he would honor it. At 7:30 we waited for placement. He came to us and said it would be longer, so we decided to sit at the bar tables. Food came cold THREE times! My Veggie Burger was literally frozen in the middle. The waiters were annoyed with us because we had to send food again to be warmed up. A waitress practically threw a court at my sister. HOWEVER, the bartender was great and courteous. She never showed frustration or trouble with us. We'll never go back there!

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Horrible experience. Was ignored for the first 15 minutes. Waiter had no idea we were there but the restaurant wasn't busy at all. Got our order wrong. Asked for more sauces and was brought out when we were just about done eating. Never asked to refill our drinks. I just hate this place and will never go back. No one cares and this place should be SHUT DOWN.

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OpenTable was not honored but we sat relatively quickly the only thing was service and food was horrible hour and 15 minutes before food arrived where one meal was piping hot and the rest of the dishes were ice cold plates were hot though service what's the worst I've ever seen

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Excellent service. Delicious food. Ribs with whisky sauce was delicious.

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