4 /5
Média de Avaliação
★
★
★
★
My wife and me booked a extended weekend of 3 nights in this hotel and we were surprised, finding ourselfes in a spacious room - but with 2 seperate beds. Being married for more than 40 years it didn't matter too much, but we got explained that this would have been the type of accomodation. Anyway...we could change this situation by paying somewhat extra and moved for the next 2 days somewhere else in this hotel. Maybe it was the fault of the travel agent whowith we had booked this trip. Our complaint was treated very nicely i.e. with great understanding and friendleness.Each morning we were looking forward to a phantastic breakfast with big variety and quick and friendly staff. We didn't stay there for meals as we wanted to go to see other places, therefore we can't give a judgement in this respect.The stuff on the whole was very polite and friendly. One Lady I would like to mention by name because she was extremly efficient, helpful and just natural friendly. She obviously likes her job, likes people and has got a smile for everybody. A delight ...Frau Schüler !!