Teriyaki Madness

I have always wanted to try this place but find myself driving up the street to Yogi 's for my teriyaki chicken fix until today when I actually went in as I needed a battery from the battery store next door. I ordered a large chicken bowl and asked for light rice... that didnt happen... I still got way too much rice and way too little chicken. The quality was decent but the proportions were off big time. As I ate in the restaurant I couldn 't help overhearing the manager/owner talking to some marketing person in a meeting about how to boost sales. Forgive me if it 's unwarranted but I have had a lot of teriyaki chicken and from a customers viewpoint if the manager is reading this I would like to give an opinion about boosting sales from a customer 's perspective: #1) include bigger portions of chicken I am talking like 10% more chicken would have left me content (especially when the sign on the window reads 'big portions '.... it just lead to a 'big disappointment ' when that was not the case. .. and if it isn 't possible to that, at least cut the the chicken into small pieces to give an impression that there is more chicken.... that would help! #2) Give bigger sides of teriyaki sauce and not those little tiny cups reserved for hot mustard at Chinese restaurants. I mean I needed like 4 or 5 those tiny little sample cups and wasn 't able to completely cover my rice.... bigger sides of teriyaki make people who enjoy teriyaki come back. 3) as a customer I want more options for fixings instead of just steamed veggies, especially for me like an option for green onions is standard at most teriyaki spots.... I did enjoy the steamed vegetables (I requested on the side) but I would have been content with scallions on top and paying extra for mixed veggies (if I wanted them). Sorry for the long message but the food isn 't bad here it 's just not served correctly and no amount of marketing will help if customers like me don 't care to come back on a normal basis. Hope this place finds its footing... it could be great instead of just barely average.

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My wife and I got addicted to The Madness when we lived in Vegas, and honestly it's been hard to find a good alternative since we moved back to So Cal. Once this location showed up in Lake Forest we were ecstatic, yet skeptical. Safe to say after eating here a ton of times it is just an good, if not better than the locations in Vegas! In addition to the tasty, healthy food, the friendly owner and his wife are always here working hard and making sure the food comes out perfect. Whether you need a quick meal or are just craving some orange chicken or chicken teriyaki, look no further!

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Known for their combo selections and chicken, this place is a great place to get quick food. The food was good and served hot and the restaurant was clean inside. The only thing is the food here is a little more expensive than other fast food places. However, they do have larger portions!

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Customer service is awful. Food is ridiculously overpriced. If you are going to charge $11.00 for a teriyaki chicken bowl?try actually putting some chicken in the bowl. I basically paid $11.00 for a bowl of mushy brown rice.

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We LOVE the food and the service here!! Ask for the extra spicy sauce for 75c it has a Great kick to it!!

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