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"Very clean rooms. Staff are 10/10 I highly recommend. Free Hot Breakfast is a plus. I’ve been coming here for years and they never fails!! Thanks Randy/Patrick/Ken/Kim/ Jackie and Chris are Great!"
Telefone: +16309169000
Endereço: 222 E 22nd St, Lombard, IL 60148, United States
Cidade: Lombard
Pratos: 4
Comodidades: 3
Categorias: 5
Avaliações: 881
Rating based on expectations. Don’t be fooled this is a 3 star hotel that punches above its weight class in some areas and falls short in others. Likes. Location: convenient to everywhere. Easy highway and toll road connections without all the noise. Lobby: super clean smelling. Furniture very cheap (think stylish plastic) ample chairs and tables with charging points. Reception: quick easy no hassles Store: all the basics for purchase. Elevator: noisy but efficient Hallways: clean slightly worn Rooms and furniture: surprisingly clean and surprisingly worn. All the edges show extreme wear. CLEAN CLEAN! Beds were soft and comfortable no lumps zero stains, rips, or wear. Quiet. Parking: clean orderly and plentiful. Lighted -felt safe. Breakfast: included. Basic inexpensive. Acceptable but nothing special. Clean! For a vacation heck no. For a work/family trip it was fine. Staff: pleasant helpful never intrusive. Acceptable.
The reason I did not give them 5 stars, I was a bit upset regarding the free breakfast. I had to stay here just for the night because of a mechanical issue at my home. I must have misunderstood the hours because I thought breakfast was until 10:00 am. Went there at 9:15-9:30 and everything was closed up and juice machine that is left out was not dispensing. Only coffee, hot water for tea, and regular water available! I asked what the breakfast hours were and was told 6:00 am to 9:00 am 7 days a week! I chose this location specifacilly for the price including breakfast. Most places usually have extended breakfast hours on weekends. Very disappointing in this regard, otherwise everything was good.
I needed a last minute place to stay as I was passing through Chicago and this turned out to be the best decision ever. I was not sure what to expect but was pleasantly surprised by everything. The hotel was very close to the mall (which I needed to charge my electric vehicle rental car and those charging stations are hard to find if it's not a Tesla), the front desk staff was incredibly helpful and super polite, the rooms were very clean, the atmosphere inside looked nice and the breakfast in the morning was really good. I am glad I stopped here and gave it a chance. Would definitely recommend!
While traveling internationally, we stayed here, and the following morning, we drove back home. It was incredibly convenient, the staff was helpful and welcoming, the room was clean and well-maintained, and the breakfast was delightful. All in all, it was a pleasant experience.
