Seven Springs - Reservar uma mesa

We use the Hungry horse in chippenham rowden arms) and we are always more than satisfied with it so was extreme disappointed with todays outcome It was a leaving meal for one of our members of to the navy , hardly worth the £100 for 4 of us Upon entry was told the kitchen was closed at 6’oclock when we had a online booking which doesn’t mention this at all) at 6 we then ordered starters and mains together via app and after we were finishing our starters they took some of our empty plates away whilst some family was still eating and immediately brought mains out. there was no garlic on the ciabatta with mac n cheese , the burger and chicken was dry, mushrooms were old and dry on the starter and the peas had lost all the colour . We ordered 2 horseshoe homers for desert and they came out very quickly and one was still frozen and had 2 at best strawberry’s , had it swapped out for another desert as wasn’t impressed at all!! the customer service was terrible , no pleases or thank yous they never told us to order at the bar or app you had to work it out yourself They only cared about closing the kitchen as quick as they can

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This was one of our many amazing visits at this pub, they’ve all been more than perfect but this one was extraordinary, me and my family (8 of us) had a table booked this evening, one of the staff welcomed and directed us to our table, the food came extremely quick which was not expected as the pub was absolutely full. We were also celebrating one of our child’s birthday which the staff brought out the cake after finishing our mains (as we requested) and also sang happy birthday with us which put a smile on my son’s face! We highly recommend this pub it’s honestly wonderful and very welcoming, 10/10!!

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We have been going to this restaurant for many years and tonight the service and quality of the food was absolutely some of the dishes was served cold and had to send back went to this restaurant for my daughter’s birthday and so disappointed with the food and service we received tonight

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Absolutely awesome restaurant/pub, Big shout out to Dan and Lau, fab food and brilliant service, Really friendly staff, Deffo recommend here for a bite to eat and a drink, You will not be disappointed!

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Friendly staff, lots of options at good prices too. If your not expecting Micheline star food you'll love it.

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