Schnellenburg - Reservar uma mesa

we wanted to go to fastenburg for a long time and have been very happy this evening, especially since it was our 25th day. Unfortunately we were disappointed.Aperitif and appetizer were brought very quickly. Unfortunately no one felt responsible for us anymore. when the main dish was served, my man remembered his drink again and I finally had the opportunity to order a wine. the main dish was in order (no more and no less), but my glass wein did not come, and no one felt in charge. the waitress who had received the order was no longer visible, and the lady who seemed responsible for the next table did not react. so I took my fish (because I found a little dry) without any drink to me. I really understand that mistakes happen, but the answer to our politely presented “complaint” - when someone showed up to clear up our tellers - was already really three times: we had to make ourselves more noticeable, it would be a lot to do! it is true that we would have had to shout loudly through the restaurant (hand lifting or viewing contact was not enough), but this is already a strange rendition of service. When we then renounced a dessert and rather wanted the bill (I was really thirsty now) we were offered as an excuse an espresso at cost of the house. we have rejected and left.My tip, if you want to eat in this corner: house on the Rhine 500 meters further and also located directly on the Rhine. or -if the view of the Rhine is not so important and it does not have to be chic: the chestnut on the stockumer kirchstraße – good food and nice, attentive service!

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we were the first time here and I have to say the location is great. directly on the Rhine and both from the terrace and the restaurant in the first stage you have a sensational view. the ambiente is very good. a high quality equipment. eating was also very good. I would have a rumpsteak in medium and it was advised on the point and served right. it was very good meat. next time I'm in düsseldorf, I'll be happy to come back. very good location.

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excellent German, Italian and generally European food. Very good service. on the banks of rhin. I recommend you order a table in the window overlooking the river, you are practically sitting on the water.

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we have eaten to star with the whole family in the fastenburg, eating was excellent, the ambiente and the service were top!You can only recommend it!

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the view of the Rhine, fantastic, service excellent, that could have been good if it had been seasoned. there's nothing to put on the drinks.

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