Pollo Tropical - Reservar uma mesa

The customer service at this restaurant is awful, especially from the general manager who had a terrible attitude. I ordered half a chicken but requested to have the rice replaced with more beans since I don't eat rice. They agreed to do so but then ended up charging me extra for the substitution. To make matters worse, they gave me rice instead of beans, and when I brought it up, they rudely told me to just throw it away.

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I recommend this restaurant because I enjoy the food, prices, and service.

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