O'charley's Restaurant Bar

O'Charley's boardman what has happened to you. A once enjoyable place to dine or take out has become less than a major let down. Ordered our usual free pie Wednesday family meal for curb side to go and what a major let down and disappointment. After waiting 17 mins In my car for curb side to go and not one single employee creating me, I decided to go inside to wait another 14 minute's for anyone to even notice I was standing at the register I finally was able to pay for food. Getting home found no free whole pie just a pitiful slice , not 8 tenders like the meal should have but only seven nasty overcooked (nugget) sized tenders cold and I mean cold hamburgers no bbq sauce no rolls and just worst tasting food I have had all year long. Employees did not even care about customer service but they where all interested in a fellow employee cancelled trip that in my long time waiting for this terrible service and food I was able to over hear everyone stoping to talk to this gentleman about. While he got his food order quicker than myself that has now been waiting over 35 mins at the restaurant after placing my order 30 mins Early and being told a 25 min prep time for my food. I should of ordered Sheetz at least than my food would of at least tasted better and would of been hot. Worse 50.00 dollars I ever spent and will never return to this location again. Look at the photo you will see the tenders are harder than tree branches and probably tasted worse

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Went for early dinner with 4 people was seated right away in the bar area . Our waiter took our drink order fairly quick . We ordered appetizers first and they came out fairly quickly and were good . We did have to ask for straws and extra napkins a few times because our waiter was kinda nonexistent and his helper gave us a few things. We ordered food next and it took a bit but we did have a grilled pork chop . Food came out and looked as expected. Started to eat my pork chop and it was not fully cooked told the waiter and he told the manager right away and she was super great and offered another one and took it off my check. She offered us a free dessert also . Overall was a good experience but waiter was the downside.

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I ordered myself. Email said 4pm. I had to wait 20 minutes. I called in if the order was lost. They said they were waiting for ribs and rollers. When the order finally came out and I came home just 10 minutes drive) the potato was raw, the broccoli was cold, the ribs had the wrong sauce. And the much-awaited role looked like it was either sown in anger because I called? I was polite) or used as hockey puck. It wasn't possible either. Of course not fresh from the oven. And I tipped 20%. Worse food ever. Oh and the strawberry cheesecake had a container that contained how tinted water and a sad strawberry seemed. I wish I had taken pictures, but my friend was so angry that he fed it in the trash and I did agitation.

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Great restaurant. The young lady who waited on our table was very attentive and friendly. Food came out timely, everything was delicious, and cooked perfectly. Just loved the hot, fresh dinner rolls. Had the loaded potato skins and fresh baked pretzel sticks for appetizers and recommend both. We will certainly be returning.

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Not great. In recent years, we have seen a decline in quality here. We once loved this place. My wife didn't like her food. Her karmalized onions in her steak house crushed potatoes were raw. My food was okay. My French silk cake had crumbs and what looks like chocolate pudding (I am with a picture of how it was received).

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