2 /5
Média de Avaliação
★
★
Second bad experience at the same restaurant. First was appox an year ago when cashier refused to reedem points in Nandos loyalty card and today when asked for extra extra basting didnt come with extra basting. When asked staff for extra basting on chicken, staff member replied that its going to cost additional $1.95. I was dining in and food was already on my table. I said i am requesting to put on top of chicken and the reply was that is extra basting and if you want more you have to pay. I have never experienced that in any Nandos restaurant. I have been eating Nandos for over 15 years starting from brisbane, melbourne and in sydney. It is not about $2, its about customer service and fullfil the order that was requested. Why he didnt charge me when i was ordering and requested extra extra basting? Why he didnt say when i was ordering, hey look if u want extra basting its additional $1.95? Paid $35 for whole chicken, chips and a drink, you think i wouldnt pay $2 for extra basting if informed? Dissapointed. Staff was rude, not going to this restaurant ever again!