Mutsumi Sushi - Reservar uma mesa

Matsumi Sushi. It USED to be my favorite sushi place in the world. Previously my favorite was Cho Cho San on Ventura and prior to that Ichiban Kan. I will never return to MATSUMI Sushi. I had been there countless times, have referred several persons and families to the place, and have spent thousands of dollars there. Just note: it took several incidents, not one, to make this decision. INCIDENT ONE: Ordered a custom roll. Chef told me he could not do it. Then, on the next visit, after they saw me as a repeat customer, they did it and continued to do it for me thereafter. This is consistent with the general unfriendly nature of the chefs. INCIDENT TWO: I ordered two custom rolls. The first one came out but second one did not. All the while, my guests were eating their food and I asked not one, two, or three, but four different times, for my second roll. Then, after my guests were done, I asked where it was and they said that they thought I only wanted one. Then, they took another fifteen minutes to make it. Then, they charged me full price unapologetically about anything. INCIDENT THREE: My guests and their children wanted to use wifi so their children can quietly play their games while the adults talk. MATSUMI advertises free wifi for its guests posting so conspicuously at the business. My friend was denied use of their wifi. I, my knowing that everyone knows that I am one of their best customers, asked their server if we could have the wifi password, and I was declined. I asked a second server, and was declined. I asked a third server to ask the owner if I could please be provided the wifi password. She reportedly asked the owner and I was declined with no explanation or apology and notwithstanding their promise to allow free wifi for their customers. My guests and I split the bill. He tipped them. I did not. INCIDENT FOUR: My wife and I went to the restaurant recently, and upon entrance, I was confronted by a waiter (not even the waiter of the evening) that said that because I did not tip the last time the owners did not want to serve us and when we started to leave he continued that this time that they will do so but they will expect a tip. I told him we are the customer and will not beg and it is up to them. We were taken to our table. I placed my order for two custom rolls. I said it three times, specifying it clearly, that we want two, and the ingredients. I received one of the two and it was wrong. I pointed it out and she returned after taking it back and said that they can provide me the ingredient on the side (of the handroll) and I said that it should be in the handroll made with it, but they refused to fix it but assured the second roll would be done right. I waited for the second one and waited. My wife had long finished her food. I inquired and inquired but told that they were busy. After a long wait, I asked for the bill, and was charged for both handrolls. I

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Legitimately good sushi, and I eat sushi in Japan. My test is aji and saba (mackerel), which they passed. It wasn't just ok, it was GOOD. It's not close to me, but I looking forward to going again and bringing my wife (who's Japanese). I came with friends, so we were mostly drinking and eating basic sushi, but I see they have many of the nice plated items I get in Japan, looking forward to trying some of them next time! Update: 2/2022 I took my kids and Japanese wife here- she liked it so much she wants to go again! The sushi was excellent as usual.

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It was the highest quality sushi available near this neighborhood. I was impressed that all the workers were Japanese, and the people who made sushi were old Japanese grandfathers. I was just embarrassed because the food I didn't eat on the bill came out.

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Sweet little hidden gemstone with excellent quality sushi, sashimi and rolls. Friendly and attentive staff, nice selection of regular and special fish options, and excellent miso soup, as well.

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They've been coming here for years and it just never changes. Fresh food! Experience family life, no matter what time of day. And they take reservations???

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